TERMS AND CONDITIONS
Last Updated: 11/06/2026
- Introduction
Welcome to HappyLife Wholesale Ltd (“we”, “our”, “us”, or “the Company”).
These Terms and Conditions govern the use of our website and the purchase of products from HappyLife Wholesale Ltd. By accessing our website, placing an order, requesting a quotation, or conducting business with us, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, you must not use our website or purchase products from us. - Company Information
HappyLife Wholesale Ltd
Registered Office:
Suite RA01
195-197 Wood Street
London
England
E17 3NU
United Kingdom
Website: www.hlws.uk� - Business Customers
HappyLife Wholesale Ltd operates primarily as a wholesale supplier serving trade customers, retailers, distributors, convenience stores, supermarkets, independent businesses, and other commercial entities.
We reserve the right to refuse service, quotations, trade accounts, or orders at our sole discretion. - Product Information
We make every effort to ensure that product descriptions, images, specifications, packaging details, and pricing information are accurate.
However:
Product packaging may change without notice.
Images are for illustration purposes only.
Product specifications may vary from manufacturer descriptions.
Availability may change without notice.
Customers are responsible for verifying product suitability before purchase. - Pricing
All prices are subject to change without notice.
Prices displayed on quotations, stock lists, catalogues, emails, promotional materials, or our website may be updated at any time due to:
Supplier price changes
Currency fluctuations
Transport costs
Market conditions
Product availability
Prices are not guaranteed until confirmed and accepted by HappyLife Wholesale Ltd.
VAT will be charged where applicable in accordance with UK legislation. - Quotations
All quotations are provided without obligation and are subject to:
Stock availability
Supplier confirmation
Pricing verification
Transport costs
Quotations may be withdrawn or amended at any time before acceptance. - Orders
Orders are subject to acceptance by HappyLife Wholesale Ltd.
We reserve the right to:
Reject any order
Limit quantities supplied
Cancel orders where pricing errors occur
Refuse orders where payment concerns exist
Refuse orders where compliance concerns exist
An order shall not be deemed accepted until confirmed by us. - Stock Availability
All products are offered subject to stock availability.
In the event that products become unavailable after an order has been placed, we reserve the right to:
Cancel affected items
Offer alternatives
Issue partial deliveries
Provide refunds where appropriate
We shall not be liable for losses resulting from unavailable stock. - Payment Terms
Payment terms will be agreed prior to supply.
We may require:
Payment in advance
Immediate payment upon collection
Credit account arrangements (subject to approval)
Failure to make payment may result in:
Suspension of deliveries
Account suspension
Withdrawal of credit facilities
Recovery action - Late Payments
Interest may be charged on overdue accounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
The customer shall also be responsible for any reasonable costs incurred in recovering overdue sums. - Delivery
Delivery dates are estimates only.
While we aim to deliver products within agreed timescales, we shall not be liable for delays caused by:
Traffic conditions
Supplier delays
Carrier delays
Adverse weather
Customs delays
Circumstances beyond our control
Risk in goods passes to the customer upon delivery. - Inspection of Goods
Customers must inspect goods immediately upon receipt.
Any shortages, damages, or discrepancies must be reported within 48 hours of delivery.
Failure to notify us within this period may result in claims being rejected. - Returns
Products may only be returned with prior written approval from HappyLife Wholesale Ltd.
Returned products must:
Be unopened
Be in original condition
Be suitable for resale
Be accompanied by proof of purchase
We reserve the right to refuse returns.
Certain products may be non-returnable. - Product Recalls and Compliance
Customers are responsible for complying with all applicable laws and regulations relating to the resale, distribution, storage, marketing, and sale of products.
Where manufacturers issue recalls or compliance notices, customers must cooperate fully. - Limitation of Liability
To the maximum extent permitted by law, HappyLife Wholesale Ltd shall not be liable for:
Loss of profits
Loss of business
Loss of contracts
Loss of opportunity
Indirect losses
Consequential losses
Our total liability shall not exceed the purchase price of the products supplied.
Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such liability cannot legally be excluded. - Intellectual Property
All website content including:
Logos
Branding
Images
Product listings
Text
Graphics
remain the property of HappyLife Wholesale Ltd or its licensors.
No content may be copied, reproduced, distributed, or used without written permission. - Website Use
Users agree not to:
Attempt unauthorised access to our systems
Upload malicious software
Interfere with website functionality
Misuse contact forms
Submit false information
We reserve the right to restrict access where misuse occurs. - Privacy
Use of our website is also governed by our Privacy Policy and Cookie Policy.
By using our website, you consent to the collection and processing of information as described in those policies. - Force Majeure
We shall not be liable for any failure or delay in performing our obligations where such failure arises from circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Fire
Flood
Pandemic
Industrial disputes
Government restrictions
Transport disruptions
Supply chain interruptions - Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. - Changes to These Terms
HappyLife Wholesale Ltd reserves the right to amend these Terms and Conditions at any time.
Updated versions will be published on this website and become effective immediately upon publication. - Contact Information
For questions regarding these Terms and Conditions, please contact:
HappyLife Wholesale Ltd
Suite RA01
195-197 Wood Street
London
England
E17 3NU
Email: info@hlws.uk
Website: www.hlws.uk� :::